Rules and Procedures - Kelley Tim PA-C
Introduction
Welcome to the Rules and Procedures page of Kelley Tim PA-C, a trusted name in the Health industry. In this comprehensive guide, we will provide you with all the essential information regarding our practice's rules and procedures. We believe in delivering the highest quality care to our patients while maintaining a transparent and efficient work environment.
Appointment Scheduling
At Kelley Tim PA-C, we value your time and strive to provide a hassle-free appointment scheduling process. To book an appointment with our experienced healthcare professionals, simply give us a call or fill out the online appointment request form on our website. We offer flexible appointment slots to accommodate your busy schedule.
New Patients
If you are a new patient, we kindly request you to arrive at least 15 minutes prior to your scheduled appointment time. This allows us to complete the necessary paperwork and ensure a smooth and efficient check-in process. Please bring your insurance information, identification, and any relevant medical records or medications to expedite your consultation.
Existing Patients
For our existing patients, we recommend arriving 5-10 minutes before your scheduled appointment time to allow for check-in and any updates to your medical history. If there are any changes in your contact information or insurance coverage, please inform our staff when scheduling your appointment or during check-in.
Cancellation and Rescheduling Policy
Life can sometimes throw unexpected challenges, and we understand that you may need to cancel or reschedule your appointment at times. If you need to make any changes, we kindly request a 24-hour notice so that we can offer your appointment slot to another patient. Failure to provide sufficient notice or repeated cancellations/rescheduling may result in a fee.
Medical Insurance
Kelley Tim PA-C is committed to making quality healthcare accessible and affordable. We accept most major medical insurance plans. It is recommended that you contact your insurance provider prior to your visit to verify coverage, understand any co-pays or deductibles, and ensure that our services are within your network.
Payment Options
We offer various payment options to make the payment process convenient for our patients. We accept cash, debit cards, credit cards, and personal checks. If you have any questions regarding billing, insurance, or payment arrangements, our friendly staff is here to assist you.
Privacy and Confidentiality
At Kelley Tim PA-C, we prioritize your privacy and confidentiality. All your personal and medical information is safeguarded and handled with the utmost care, ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. Our staff strictly adheres to the professional code of ethics, maintaining the confidentiality of your health records.
Feedback and Complaints
We value your feedback and strive to continuously improve our services. If you have any suggestions, concerns, or complaints, we encourage you to reach out to our patient relations team. Your feedback will help us enhance our patient experience and deliver the highest standard of care.
Conclusion
Thank you for visiting the Rules and Procedures page of Kelley Tim PA-C. We hope this guide has provided you with a comprehensive understanding of our practice's rules and procedures. Our commitment to your well-being and satisfaction drives us to uphold the highest standards in healthcare. If you have any further questions or need assistance, please do not hesitate to contact us. We look forward to serving you and providing the best possible care tailored to your unique needs.
